HR Communications and Engagement Specialist

Reading, PA

Category: Human Resources Job Number: 6785

COMPANY DESCRIPTION:

Our client is the world leader in Pest Control and Hygiene services (top three in North America) and is proud to be a trusted partner to many of the world' s leading brands across industries as diverse as manufacturing, distribution, retail, foodservice, and hospitality that works tirelessly to enhance the value and impact of their services.

 

POSITION DESCRIPTION:

We have an exciting opportunity for a dynamic HR Communications and Engagement Specialist in Reading PA.  Reporting directly to the Chief Human Resources Officer, this individual serves as HR' s primary internal communications and marketing expert and is key to effectively delivering internal HR communications and maintaining a robust online presence to support effectiveness and growth. This person will partner with HR Leadership to translate visions, goals, and initiatives into tangible and measurable communications and is responsible for a broad portfolio of complex and dynamic information, including employee benefits, payroll, data and reporting, employee events, and policy/compliance matters. Effective communication around these topics must be timely, technically accurate and user-focused. The successful candidate will have extensive experience in technical writing and in conveying communications that are readily accessible, understandable, and visually appealing to a wide range of audiences.

 

Responsibilities:
  • Serve as the ' editor-in-chief' of HR' s Internal content across multiple communication channels.
  • Brainstorm and implement creative ways to capture employees' attention and enhance engagement.
  • Be an intellectually curious self-starter, excited about ' creating' in a fast-paced environment, with the ability to manage multiple deadline-driven projects simultaneously.
  • Collaborate with, and draw on the expertise of, domain specialists across the Company to connect the right messages with the right audiences.
  • Manage multiple communications strategies and projects as SME or lead.
  • Proficiently use software applications such as MSOffice, Adobe Creative Suite, content management systems, HTML, web editing, graphic design, emerging technologies and social media tools.
  • Demonstrate strong emotional intelligence and a balance of wisdom and judgment.
  • Work independently with strategic direction from leadership but minimal operational oversight.
  • Engage with stakeholders at multiple levels of the organization, from entry-level staff to senior executives.
  • Maintain current knowledge of new and emerging technologies and social media tools.
  • Use effective communications strategies to impact behavior through innovative marketing techniques, engaging employees with information, processes, and programs critical to their success and satisfaction.
  • Have an affinity for creating clear written communications to support programs, events or initiatives including web content, graphic design, multi-page program guides or overviews, executive presentations, newsletters, emails, info graphics, banners, reports, employee-facing articles and letters, and more.

 

Qualifications:
  • 3 years of experience in corporate communications, public relations, advertising or related positions.
  • Bachelors in English, communications, or marketing, or equivalent professional experience.
  • Exceptional writing, editing, and proofing skills are required (familiarity with AP style strongly preferred)
  • Project management experience/certification preferred
  • Good working knowledge of graphic design principles and Adobe Creative Suite
  • Record of working with different media including print and online
  • Demonstrated balance of ' right-' and ' left-brain' communications skills, utilizing both technically precise and aesthetically effective approaches to convey important information
  • Demonstrated excellent writing, curation, and proofreading skills, with the ability to ask insightful questions to ensure content accuracy
  • Proficient with MSOffice, Adobe Creative Suite, content management systems, HTML, web editing, graphic design, emerging technologies and social media tools
  • Experience with analytics tools to determine communication campaign success (i.e., Google Analytics).

 

Our client is an equal opportunity employer and is committed to providing a drug free workplace.

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